Shipping & Exchanges
S H I P P I N G
Most orders placed before noon MST go out same day. All orders are shipped within
three business days via UPS or USPS. Expedited shipping and international shipping is available during checkout.
R E T U R N S & E X C H A N G E S
Orders may be exchanged for STORE CREDIT up to 7 days if they are unused and unworn with tags still attached. We will refund online orders within two days after receiving goods via mail if item is unsatisfactory. Email firstname.lastname@example.org to authorize a return. Please include your receipt and keep records of your tracking information.
All returns must be authorized by KNAPSACK before shipping your item[s] back.
Email email@example.com to authorize a return.
Please include your receipt and keep records of your tracking information.
Please send returns to:
1927 Jessup Drive
Fort Collins, Colorado 80525
Upon receipt of your return, we will issue a credit as quickly as possible.
Credit may take up to ten days to process. Shipping + delivery charges are not
Feel free to call with any questions at 970-682-2768.